All puppies sold by Capital City Pups are puppies that we sell on behalf of the breeder. At times there will be instances where we do not receive registration papers upon puppy acquisition-- however 99% of the time we do have the registration papers within 14 days. In some unusual situations, the breeders are unable to provide us registration papers--in these instances Capital City Pups has no control on the outcome being we are not the actual breeder. Please if registration papers are extremely important to you, call and verify we do have them in hand prior to shipping your puppy or picking up. Most customers are buying simply for a family pet so registration papers are not a must have. If we do not have registration papers at the time the puppy is being tendered we do not guarantee that the puppy will have papers! Please confirm this with Capital City Pups reps if registration papers are important in your particular case.
Capital City Pups has no affiliation with AKC, ACA, NPCR or CKC and take no responsibility for their actions or lack thereof.
All refunds will be processed within 15 days of request; and can take up to 10 days to post to your financial institution. Again there will be no refunds for vet bills, pet returns nor shipping charges as all sales are final and we only offer a replacement puppy per our warranty.
All puppies are sent via commercial airline, Capital City Pups has no affiliation with Delta and Continental Airlines and is not responsible for delayed flights, cancelled flights, re-routings & over night kenneling. Once the puppy is tendered at Dulles International Cargo facilities we have no additional control over the delivery of your puppy.
All puppies that fly have a health certificate as we are required by the airlines to have this upon tendering the puppy at the airport. If you lose or misplace the pink health certificate please email or call us and we can supply a computerized shot record. Please allow us up to 3 days to provide you this information.
Please understand that all puppies that are sold by Capital City Pups have been checked for the above disorders prior to leaving our facility. On top of the puppies being checked by the vet; the parents to the puppies have been checked to be free and clear of any disorders. By purchasing a small breed puppy you are putting yourself at risk for disorders such as knee failure, hip failure and liver failure. Though this risk is minimal we do want you to understand that small breed puppies can have disorders due to their small make-up.
PLEASE IF YOU HAVE ANY QUESTIONS OR CONCERNS WITH CAPITAL CITY PUPS CONTACT US AT: PHONE (703) 935-9793 EMAIL - firstname.lastname@example.org