A: Once you choose your puppy (or your puppy chooses you), click the ADOPT PUPPY button. You will be taken to a page which summarizes the charges & allows you to choose LOCAL, BASIC SHIPPING, OR OVERNIGHT SHIPPING. After choosing, click the ADOPT PUPPY button. You will be directed to the ORDER CONFIRMATION page. Agree to the terms & conditions and click CHECKOUT. Enter all your information & make sure you give all contact phone numbers (cell phone) & a valid email so we can send you the receipt & flight information with tracking number. Once purchased, we will contact you to thank you for your order & let you know which days puppies are flying this particular week. We will book your puppy on the best possible flight & email you all the information along with a tracking number so you know exactly where your puppy is at all times! The puppies fly on DELTA Airlines V.I.P. Cargo. We pay extra for the V.I.P. treatment so your puppy is provided with the proper care and attention it needs to remain healthy during its flight to you. We give your name & cell phone number to the airlines, so bring your I.D. & cell phone with you to the airport.** IMPORTANT: If someone (other than you) is picking up your puppy, you will need a signed & dated statement of release from the person who purchased. Bring this signed document releasing the care of the puppy to the person you designate.
Link to Delta Cargo Facility Addresses (where to pick up your puppy):
A: We believe in arriving healthy and in style everytime. We pay extra for a VIP contract with Delta Airlines. The puppies are transported in climate-controlled environments under the plane belly (72 degrees) & also in the airport transport vans (78 degrees). The following is the link to the addresses (by State) for Delta Airline Cargo Facilities:
A: Unfortunately we have no control over the status of your puppy's flight!!! We do everything in our power to make sure your puppy is where it needs to be to start its journey to you on time. Although, it's rare... we have no control over delayed flights & cancelled flights due to weather. A delayed flight does not mean your puppy is not coming! Sometimes the flights are late or delayed, but they still arrive. The puppy's health is our number one priority and our VIP status means it is Delta's priority too. The airlines will not fly puppies with certain temperatures. This is about the puppy & it's health and NOT YOUR SCHEDULE or OURS!! As always, you will have the tracking number & flight number to know exactly where your puppy is once he or she is on the plane. It's always a good idea to check the Flight status one last time before leaving your home to pick up your puppy.
A: Yes. We have a completely secured site & your information is never shared. We use the same securities as BEST BUY & other major companies in the U.S. Everything is locked down like Fort Knox. Check our customer referral section of our site for previous customer testimonials on the buying process. (Some past customers include their email and/or phone number if you would so desire to contact them directly with any questions).
A: We work with numerous breeders in the Midwest, which is currently about 22. We do NOT work with Puppy Mills & cannot ever accept the fact Puppy Mills exist! They are a black eye on the face of this industry. We strive for perfection & will not accept anything less. We would not be able to offer warranties on in-bred or poorly bred puppies. We would be out of business very quickly. Many times, we have gone to see a potential breeder's operation & immediately walked out because their operation did not meet our high standards for observing and maintaining the health of the pups! WE WILL NOT WORK WITH ANY OPERATION RESEMBLING A PUPPY MILL! We only work with high quality kennels & breeders. We strive to provide the highest quality, healthy, happy pups! Our business cannot survive without providing you the highest quality of puppy, so we are working for you! We stand behind our health guarantee 100% because we are so confident in our commitment to providing happy, healthy pups!
A: Albon is an anti parasite used to terminate the parasite coccidia and is administered orally. It's required for your 1 year Health Guarantee to be valid. Albon is more of a precautionary step we take for all the pups in case they have trouble during the transition period. Think of it like vitamins for dogs. The amount we send with the dog will last about 9 days. Once the albon is gone, it's not necessary to pick up more unless you want to keep it around the house as precaution. Please read more information on Albon in our <a href="/warranty"><b>Warranty Section</b></a>.
A: The dog food most all the pups are on. You can find Royal Canin - Mini Puppy at virtually every pet supply store. Most pups sold here can be on Royal Canin - Mini Puppy for their entire life.
A: There are many of different variables used to price our puppies. Male vs Female. Breeder price. Size of puppy, Look of puppy, etc. It's a difficult formula we use to price a pup, but has nothing to do with HEALTH! <b>IMPORTANT:</b> Every one of our puppies has a certified health check from a Veterinarian. Each one is 100% healthy & has no affect on price. Characteristics that are typically more desirable and cause the price to be higher are the sex and size of the pup. A female pup will typically be higher priced than males, and the smaller the puppy is expected to be full grown, the higher the adoption price.
A: All of our puppies are playful. Those words are a bit synonymous... PUPPY = PLAYFUL. We don't sell any puppies that don't fit the definition. Any & all breeds we carry are going to be good for children. We would never offer any dog or breed of dog known for it's bad temperament. Rest assured all our puppies are considered appropriate for all types of families including families with children of all ages.
A: Please check our <a href="/customer_referrals"><b>customer referral </b></a> section of our site. This is the best way we know how to let every visitor know we can not possibly be a scam! Wee almost deal exclusively in the DC area and would be happy to provide references of other local folks who have had a wonderful adoption experience with us.
A: PLEASE IF YOU HAVE ANY QUESTIONS ABOUT YOUR NEW PUPPY ONCE IT ARRIVES CALL 20-531-4947.
RECOMMENDED ITEMS TO HAVE ON HAND AT HOME (REQUIRED FOR SHIPPING) - 4 PACK OF DANON ACTIVIA YOGURT (VANILIA). YOU WILL ADMINISTER 3 CC EVERY 15 MIN FOR FIRST TWO HOURS AFTER ARRIVAL (MUST GET A SYRINGE) !!! YOU MAY USE THE REMAINDER OF THE YOGURT THROUGH OUT THE NEXT FEW DAYS TO HELP THE PUPPY ADJUST! PLEASE GET 1 CAN CEASERS PUPPY (PINK LABEL) AS WELL AS ROTISSARY CHICKEN! THESE THREE ITEMS WILL HELP THE PUPPY EAT AS SOON AS THEY ARRIVE WHICH IS VERY VERY IMPORTANT! THE CHICKEN NEEDS TO BE WARM AND MOIST AND THE PUPPY SHOULD EAT IT RIGHT UP!!! ROYAL CANINE PUPPY - MINI PUPPY IS THE HARD FOOD THAT WE FEED THE PUPPIES. THE GOAL SHOULD BE FOR YOUR PUPPY TO BE EATING THIS FOOD ON THE FIRST OR SECOND DAY.
REMEMBER PLEASE DO NOT LET YOUR PUPPY EXHAUST THEMSELVES IN THE FIRST FEW DAYS! MINIMIZE THEIR ACTIVITY AND MAKE SURE THEY TAKE TIME TO EAT THEIR FOOD AND DRINK WATER.
THANKS FOR JOINING THE AFFORDABLE PUPS FAMILY AND ENJOY YOUR NEW PUPPY !!!!
A: Through our exclusive partner Affordable Pup we require:
1. ALL breeders are USDA Certified & Inspected
2. Breeders must have puppies vet checked and current on all shots
3. Puppies parents must be current on vaccines, health checked and free of any congenital defects.
4. Facilities must be kept in clean form and available for inspection at any time.
5. All puppies must be de-wormed every two weeks
6. All puppies must be home-raised with tender loving care.
7. All breeders must have 5+ years experience before we sell their first litter.
A: Its vey simple, if you see a picture of a pup on our website that is the puppy we have. We take all of our own pictures and only post pictures of the puppies that are here with us in our home. Because of high traffic levels & schedule of the person who maintains the site... sometimes a listing can remain on the site after you've made a deposit, but rest assured, if you have a receipt in your email--THAT PUPPY IS YOURS! We've been in business for a quite a while & it's extremely important to us you get the puppy you you intended to purchase.
A: This capability is down for the moment. We are working on getting it back up and running. We appreciate your patience.
A: All puppies listed on our site have an approximate RANGE of weight they should stay within. We arrive at each range through a formula of different variables (i.e. parents' size, breed parameters, weight of pup at 10 weeks, etc). In addition, occasionally we offer a weight guarantee on a specific pup. This guarantee can be found directly on the pup's listing with the specific weight it is guaranteed to stay under. Guarantees usually stem from parents who have proven to have small offspring on a consistent basis. If you are concerned with adult size & its pivotal to your puppy choice, please look for a specific & guaranteed weight. On all other pups, we use an approximate range. These are "guesstimates"...as no one knows for SURE adult weights before the puppy grows to maturity. No Breeder in the US (or this world) can be 100% certain of an exact adult weight. They can guess. We feel we do a GREAT job of reflecting accurate approximates...as our numbers show we are always close. Please allow us a bit of slack for margin of error. We are human just like you :)
A: Example of Guarantee:
We guarantee the puppy you have purchased to stay under 5 lbs under healthy and normal circumstances! If the puppy grows over 5 lbs, we will allow you to return the puppy and receive a refund for the amount of the puppy you purchased (not including shipping). The puppy must be returned in the condition you received it meaning no alterations such a spading or neutering. If any alterations have been made to your puppy the guarantee is void!
If puppy has been shipped, the return shipping for the puppy must be covered by you the customer. (We are able to set up flights at a discounted rate--do not worry)
Thank you for your purchase!
A: HEAVENS NO! Teacup is a DESCRIPTIVE word, please do not ever believe someone who's telling you there's breed requirements to be a TEACUP. On our site, we use the word TEACUP to DESCRIBE a tiny puppy. For us, Teacup = tiny. If a larger pup has a smaller littermate, but it checks out 100% healthy by our vet every week....is it sick? No. Will it get sick? No. Can it live just as long or longer than its littermate? YOU BET YA! You can have healthy pups which are larger as well has healthy pups which are smaller. We will not list a pup on our site unless it passes EVERY VET CHECK with flying colors & meets our standards of quality. We have warranties in place for a reason...we stand behind our quality checks! If we were in the practice of selling sick puppies--our customer referrals section would be small & we'd be out of business by now! As a rule of thumb, for Yorkshire Terriers, we'll use Teacup for anything charted to be 7.5 lbs or under full grown.
A: Usually vets misdiagnose this! Depending on symptoms antibiotics may not even be necessary. Look to see if your puppy has green discharge or is lethargic, if not it is usually just irritation from the change of environment. They usually prescribe CLAVOMOX which is virtually ineffective according to numerous recent studies. Not only do the studies show this but we have had first hand experience with customers who say it was no help at all. If your vet does not like the idea of you using a Nebulizer we suggest asking for doxicillan as it seems to have much better results. For best results, please rent a Nebulizer ($75 deposit--once returned--we credit your card back!). Click RENT NEBULIZER off of our direct site.
A: While many of our customers have had success with methods such as (Crate Training, Pee Pad Training, Doorbell Training, etc)... we adhere to no method being better than the other. Affordable Pups has 5 full time employees, so we work with them a little bit on training. However, these are PUPPIES! They're young and aren't fully trained. You now have the JOY of potty training your new puppy. It's a learning experience with your pup! A chance to get to know them. We've heard all of the above methods work.... so its whatever works best for you!
A: The first 10 days is critical. This is the transition period. Transition periods can sometimes cause a level of stress in your pup. New sights, sounds, smells....everything's new to your little one. You want to try & relieve any stress during this time. This means no crating, limit playtime with children, don't put them into confined areas for long periods of time, and don't assume your puppy is eating! You must watch them like you'd watch a baby. Meals need to be going into your pup every 2 or 3 hours. If a human goes 8 hrs without nourishment, we start to feel hunger pains. This also happens with puppies but could possibly start at 4 or 5 hours. You MUST FEED YOUR PUPPY THROUGHOUT THE NIGHT! During the transition period, it's important to wake up at least once or twice throughout the night to make sure they're getting one of the following (yogurt, chicken, ceasers soft food, royal canin hard food, chicken-rice combination). If your puppy goes longer than 5 or 6 hours without attention, acid starts to build up in its stomach. A decline in your puppy's health can happen quick! These are 1 to 3 lbs organisms, you need to watch them like a hawk. Children Pack'n'Play Pens are great holding areas for your new puppy. That's what we recommend & use here. A puppy's normal temp is 102, so they're used to being very warm. Put them in the warmest part of your house if you want them to be most comfortable. After the first 10 days, you've reached a milestone & can start backing off the intense watching. We care about your puppy's health first & foremost. If there are ANY questions regarding your puppy's care or if any of this seems cloudy, please call us!
A: Please call 202-531-4947 IMMEDIATELY! If you panic & take your puppy into a Emergency Vet Hospital you assume all costs! Sometimes we can provide a SIMPLE remedy to a situation which could costs hundreds (even thousands) at a Vet. We have seen a good amount of pups in our 11 years of combined experience, so please use our FREE KNOWLEDGE by calling us immediately! We do not cover emergency vet bills because of a hasty decision to rush your puppy to Emergency Care! (If you buy a car, take it home, and it starts making strange noises.... you wouldn't rush it down to the local mechanic & watch him take everything apart & charge you 5,000$ to do it! You'd call the people you just bought the car from! Same situation applies here! CALL US! ) Early detection is key (just as in human) to preventing an avoidable situation going very bad.
A: Usually small-town vets are best. Word gets around small towns very quickly & if a vet has bad practices... small towns will talk :) Usually (not always) small town vets are more inexpensive as well. Try a site like www.Yelp.com to search for a vet in your area & see reviews of consumers in your area as well. **IMPORTANT** DO NOT USE BANFIELD HOSPITALS (AS PART OF PETS MART CHAIN STORES). Your warranty will be void if your take your new one to Banfield. We've seen too many misdiagnosis, overmedicated, & wrongly medicated pups hurt by the care of Banfield.
A: YES! The answer is always yes! You are welcome to visit with as many of our pups as you like. We only ask that a maximum of two are met with at a time. In our experience it is always best to identify one or two pups you are seriously interested in before coming to visit. All of our puppies are cute! It becomes very easy to be frozen with indecision when trying to make a decision between too many puppies!
A: Every Monday we go to our breeders' homes to pick up all available litters. Tuesday morning we bathe, clip, & photo. Tuesdays (around 12 Noon EST) we'll have all our new puppies listed on the site. If we dont have a certain breed or certain look you want....most likely we will the following Tuesday!
A: If different billing and shipping info is used when purchasing a puppy we will require that an authorization form be filled out and then faxed or emailed back to us. This is required by the credit card company on any orders larger than $200. Please contact us at 202-531-4947 to request this form after purchase so that we may finalize your order and provide you with shipping information within 24 hours of receipt.
A: CARE PROCEDURES FOR ALL PUPS IMMEDIATELY UPON ARRIVAL AT HOM
Immediately upon arriving at home there are a couple of things we require you to do, which go a long way to insuring your puppy has a quick and healthy transition to its new home. We required you to purchase an Essentials Starter Kit for just this reason. You have everything you need for the following steps in your Essentials Starter Kit. Do not start feeding your puppy until you are home.
NORMAL CARE UPON IMMEDIATE ARRIVAL (MANDATORY)
1. Mix 3 CC’s of the clear Karo Syrup into a full jar of Chicken N Gravy flavored baby food. Mix it up really well.
2. Syringe feed your puppy 3 CC’s of this mixture every 15 minutes for the first 2 hours after arrival at home.
3. Place the Royal Canin hard food and water out so that it is accessible to the puppy 24/7.
4. Your puppy should be eating every 4 hours after the initial 2 hour syringe feeding of the mixture in step 1.
5. If your puppy does not eat the hard food every 4 hours try cutting up 1/3 of a pack of Cesar’s soft food.
6. If your puppy does not eat the soft food then feed 3 full 3mL syringes of the baby food mixture in step 1 every 4 hours.
7. Repeat step 6 until your puppy is eating on its own. It can take between 7-14 days sometimes for puppies to fully adjust to their new surroundings. You MUST repeat step 6 until your puppy is eating on its own.
8. It is MANDATORY the puppy eats at least every 4 hours.
9. Failure to follow any of these steps voids any warranty we offer.
CARE INSTRUCTIONS IF YOUR PUP GETS CAR SICK ON THE WAY HOME OR AFTER ARRIVING HOME (MANDATORY)
1. From you Essential Starter Kit feed the puppy .5 mL of Pepto Bismol. Wait 30 minutes.
2. After waiting 30 minutes start at Step 1 and follow the rest of the Steps through Step 7of Normal Care Upon Immediate Arrival as listed above.
3. If your puppy spits up at any time during any of these steps feed .5 mL of Pepto Bismol again and wait for 45 minutes. Then begin at Step 1 of Normal Care Upon Immediate Arrival instructions as listed. Complete all steps through Step 7 until your puppy is eating on its own.
4. Call at 202-531-4947 to notify them if your puppy ever spits up.
5. Failure to follow any of these steps voids any warranty we offer.
ADDITIONAL CARE INSTRUCTIONS FOR SMALLER PUPS 2 LBS OR UNDER (MANDATORY)
1. Follow instructions listed under Normal Care Upon Immediate Arrival.
2. If the puppy is 2 lbs or less you MUST give it .5 mL of the clear Karo Syrup provided in the Essentials Starter Kit package every 2-4 hours during the day. For the first couple days you must wake up at least once in the night to administer the Karo Syrup.
3. Make sure food and water are available to the puppy 24/7, even in the night. You MUST wake up the first couple nights to check on the puppy and administer the Karo Syrup.
4. If at any time the puppy is weak, can’t stand up, or is sluggish its sugar may be low. Immediately give it .5 mL of the clear Karo Syrup every 15 minutes for 1 hour.
5. After that begin giving it the Karo Syrup & Chicken N Gravy baby food mixture described in Step 1 of Normal Care Upon Immediate Arrival every 30-45 minutes until the puppy stabilizes and begins eating on its own again. This may require around the clock feeding.
6. Immediately contact us if your puppy appears to be weak, can’t stand up, or is sluggish.
7. Failure to follow any of these steps voids any warranty.
THINGS TO WATCH FOR WITH ALL PUPS
1. If you notice any type of yellow or brown spit up this is stomach bile, which means your puppy’s stomach is empty. When this happens it means your puppy’s blood sugar is already dropping. Immediately call us and follow Steps 1-4 of the Care Instructions if Your Pup Gets Car Sick on the Way Home until your puppy is stable. Do not stop feeding the puppy the Karo Syrup and Chicken N Gravy baby food until it starts eating on its own again.
2. After arrival it is common for the puppy to experience loose stool from the stress of the day’s activities. Please do not be alarmed. If diarrhea continues past day 2 of arrival please call us to discuss possible ways to eliminate irritation.
3. Please do not let your puppy exhaust themselves in the first few days! Minimize their activitiy and make sure they take time to eat their food and drink their water.
4. Failure to follow any of these steps voids any warranty.
We provide the medications in the packet you received to reduce the likelihood of intestinal parasites. We use them to control and prevent as a precautionary treatment for every puppy in case their immune system is compromised during the transition period due to high levels of stress.
1. ALBENDAZOLE – Oral medication used to combat Giardia, Round Worms, Hook Worms, and Whip Worms.
a. Is in the 2” tall container. Shake well before every use. Use by drawing into the empty long, skinny syringe.
b. Administer .1 mL per lb of body weight orally AM & PM as instructed on you separate medicine schedule sheet that came with the medicine packet.
c. ALWAYS ADMINISTER SOON AFTER THE PUP HAS EATEN A MEAL
2. MARQUIS – Is effective against Coccidia, which is a stomach parasite.
d. Is in the long, skinny, pre-loaded syringe. It is white in color.
e. Administer .2 mL per lb of body weight orally as instructed on your separate medicine schedule sheet that came with the medicine packet.
f. ALWAYS ADMINISTER SOON AFTER THE PUP HAS EATEN A MEAL.
3. NEOMYCIN – If you receive a 3 mL syringe with yellow tinted liquid this is to control intestinal bacteria build up, such as Cmpylobacter.
g. Administer .1 mL per lb of body weight AM & PM as instructed on your separate medicine schedule sheet that came with the medicine packet.
h. ALWAYS ADMINISTER SOON AFTER PUP HAS EATEN A MEAL.
ALL OF THESE MEDICATION ARE TO BE GIVEN ONLY AFTER A MEAL AND PLEASE SHAKE WELL!!
UPPER RESPIRATORY ISSUES
Due to cold temperatures and stress of travel puppies are very susceptible to upper respiratory issues!!! If your vet wants to provide you an antibiotic please requires Azithromiocin (z-pack) or Cephaliexin (an injection form known as Convenia is the best). Many vets proscribe Clavomox which seems to be much less effective. Please watch for this carefully as it is easy to treat if caught early. You can rent a nebulizer off our site and we will overnight it to you if your puppy has an issue. The smaller the dog the more you need to watch him or her carefully.